ISO Users Group of Western Pennsylvania
Monday October 13, 2003
Dinner Meeting
Speaker: Mea Scholl, Director of Marketing, Integrated Quality Systems
Location: Engineers Society of Western Pennsylvania (ESWP) - For Directions, click here.
COST: $22.00 for ISO Users members, $27.00 for non-members
5:30pm Registration and Social Hour
6:30pm Dinner
7:00 Business Meeting
7:15 - 8:00pm Presentation
PROGRAM:
COST OF QUALITY -getting your CEO's attention.
Cost of Quality (COQ) can be defined as reducing the total cost of errors.
COQ and its evolution as a quality practice is a powerful and invaluable
measurement tool. Its purpose is to assist in reducing variation and to provide
a means to measure the overall effectiveness and performance of an
organization's quality process, thus increasing profitability.
This presentation will focus on the value of using the Cost of Quality as a
measuring tool and offer tips on how to get your organization and its corporate
executives to understand the benefits of Cost of Quality. We will discuss what
will grab your CEO's attention. Research shows that the costs of poor quality
can consume 15%-40% of a business' costs, but most businesses do not know their
quality costs. Do you?
PRESENTER: Mea Scholl, Director of Marketing for Integrated Quality Systems, has been with IQS for a year. She comes with a background strong in manufacturing and transportation. She has served four governors as a commissioner for the Port of Pittsburgh Commission. Ms. Scholl is a graduate of Wayne State University, Detroit, Michigan.
Integrated Quality Systems (IQS), a certified "Women Business Enterprise" in the Commonwealth of Pennsylvania, offers full consulting and training services to help corporations obtain an environment of continuous quality improvement. Their customer base includes service, education, manufacturing and health care organizations. They are known for their partnering approach, personal mentoring, and coaching skills. IQS partners with their clients to implement processes in continuous improvement, high performance management systems, improved communication, and workforce development programs. IQS offices are located in Kittanning and Harrisburg.
Reservations: Reservations must be made by noon on Friday, October 10th. Please call ESWP at 412-261-4300. Dinner selections are beef, chicken, fish, or vegetarian.
Payment for the dinner meeting should be in the form of cash or check. Make checks payable to ISO Users Group of Western Pennsylvania.
Questions should be directed to Terry Beckwith or Mike Meketa.